Customer Support
Request a Refund
Refund requests are reviewed manually. Submitting this form does not issue a refund automatically. We may approve or deny a request based on the purchase terms, the reason provided, technical-access history, duplicate charges, and applicable law.
Before you submit
You must be signed in to the TRADECAIRN account associated with the purchase. A reason is required. Do not include payment-card numbers or other sensitive financial information.
For questions before submitting, email admin@tradecairn.com. Approved refunds are processed through the original payment channel.