Legal

Privacy Policy

Effective September 28, 2026

TRADECAIRN Ventures, LLC, operating under the TRADECAIRN Technologies brand ("TRADECAIRN," "we," "us," or "our"), respects the privacy of people who visit our website or use our digital products.

Information we may collect

We may collect information you provide directly, such as your name, email address, account information, support messages, and information associated with a purchase. We may also collect ordinary technical information needed to operate and secure the service, such as device, browser, log, and usage information.

Payments

Payment information is processed by our payment provider and merchant-of-record partner, Paddle. TRADECAIRN does not need to store your full payment-card number in order to provide product access. Paddle may collect information necessary to process payment, calculate taxes, prevent fraud, issue receipts, and administer refunds under its own terms and privacy practices.

Accounts and learning data

When account features are enabled, we may store account identifiers and learning data such as course progress, quiz history, missed-question review, notes, achievements, preferences, and product entitlements so that the service can function across supported devices.

How we use information

We use information to provide and secure our services, confirm purchases and access rights, maintain learning progress, respond to support requests, improve our products, prevent abuse, comply with legal obligations, and send optional product communications when you have chosen to receive them.

Service providers

We may use service providers for hosting, authentication, payments, email, analytics, support, and related infrastructure. These providers receive information only as reasonably necessary for the services they perform for us and are subject to their own contractual and legal obligations.

Retention and security

We retain information for as long as reasonably necessary to provide the service, maintain purchase records and product access, meet legal or accounting obligations, resolve disputes, and protect our systems. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

Your choices

You may contact us to ask about your personal information, request correction, or request deletion where applicable. Some records may need to be retained for legal, tax, fraud-prevention, or transaction-history purposes. Marketing email can be opted out of using the unsubscribe method provided in the message.

Children

TRADECAIRN products are intended for trade education and professional development. We do not knowingly use the website to solicit personal information from children under 13. Additional age requirements may apply to particular services or payment methods.

Changes

We may update this policy as our products and providers change. The effective date above will be revised when material updates are published.

Contact

Privacy questions may be sent to admin@tradecairn.com.